Remote desktop control
View and control the customer’s Windows desktop with clear connection indicators.
Windows 10 & 11 remote support
When a computer needs help, connect with confidence.
ComputerLink Pro gives approved technicians a secure way to view, control, and support Windows computers—whether the customer is present or enrolled for ongoing service.
Small online installer · Administrator approval required · Windows 10/11 64-bit
SECURE SUPPORT READY
Customer computerAuthorized connection
ONLINE
Remote desktopFile transferSecure chat
🔒 End-to-end encrypted sessionActivity logged
FastOne-time support codes
FlexibleAttended & unattended access
AccountableConnection history & audit logs
ProtectedTechnician two-factor authentication
Built for real support work
Everything needed to help from anywhere.
Designed for small businesses, IT technicians, and ongoing managed-support customers.
Unattended support
Enroll approved monthly-service computers and reconnect when help is needed.
Files, clipboard & chat
Transfer essential files, send clipboard text, and communicate during a session.
Multiple monitors
See every available display and switch screens directly from the Technician console.
Customer directory
Organize computers by customer or company, search devices, and save service notes.
Cloud activity records
Track enrollments, connections, disconnections, access changes, and sign-in attempts.
Security from the beginning
Remote access should always be visible, authorized, and revocable.
ComputerLink Pro combines encrypted sessions with customer enrollment controls, technician authentication, access history, and immediate revocation.
- ✓ Encrypted remote sessions
- ✓ Random one-time credentials
- ✓ Two-factor technician sign-in
- ✓ Customer-visible connection notice
- ✓ Device revocation controls
- ✓ Cloud audit history
Get connected
Three simple steps.
Download
Download the small ComputerLink Pro Customer setup file.
Install
Approve the Windows prompt and allow setup to install the Customer app and support service.
Connect
Start a one-time session or enter an enrollment code supplied by your authorized technician.
Ready for secure remote support?
Install ComputerLink Pro Customer on the computer that needs assistance.